A.M. Best Rating

A.M. Best Rating

In school, a report card provides visual, tangible feedback on an individual’s success in a subject or specific area. In the insurance industry, the A.M. Best Ratings act as a …

Keep Your Clients Afloat

Keep Your Clients Afloat

Ladies and jet skis, it’s officially summer! And with the change of season comes more time spent on the water. If your clients plan to veg out on their vessels, …

Insure Your Clients’ Summer

Insure Your Clients’ Summer

Summertime, and the livin’ is easy! Play during the day, just don’t let it turn into a nightmare for your clients. Always a summer staple, the pool can pose plenty …

Pride in Customer Care

Pride in Customer Care

Customer care serves as the core foundation of a successful business. Over the past year, Pacific Specialty Insurance Company has made a concerted effort to put the spotlight on its …

Customer Satisfaction

Customer Account Retention Experience: Because We C.A.R.E. About Your Business

We are currently rolling out a strategic initiative to improve retention of existing business for agencies. The Customer Account Retention Experience (C.A.R.E.) Program means that businesses will have a dedicated …

The Story of the Shamrock

The Story of the Shamrock

The McGraw Group and its affiliated companies is a business steeped in tradition and family lineage. Many have asked what the shamrock on the Western Service Contract logo stands for, …

Steady as She Goes

Steady as She Goes

While we ended 2017 with gratitude on the closing quarter, we start 2018 with excitement for the upcoming year. A lot of new innovation is on the horizon with a …

A Letter to Everyone

A Letter to Everyone

To all who contribute to this company: This company is truly a sum of its parts. Each and every one of you has had an integral role in building the …

Going Above & Beyond: How Our Claims Team is Helping CA Fire Victims

Going Above & Beyond: How Our Claims Team is Helping CA Fire Victims

Working in an insurance claims department doesn’t always allow an individual the kind of rewarding feeling that accompanies most jobs well done. Claims specialists are interacting with people who have …

Insurance Business America

Jack McGraw Recognized as Top 35 of the Insurance Industry’s Top Leaders