How to File a Claim?

How Is the Claims Process?

We understand that filing a demand can be a stressful experience. However,at PSIC, we are dedicated to providing you with the support you need throughout the entire claims process.

First, report your claim to us. Once we receive the necessary information and documentation, our internal team will review it. After the control, our inspector will take appropriate measures for your specific demand. Finally, we will inform you of our decision and close the demand. We are with you every step of the way.

How Long Will It Take to Get the Insurance Settlement?

Every process is unique and needs to be handled differently. At PSIC, we understand that this can create uncertainty, so we are unable to provide an estimated timeframe. Payment time may vary depending on the severity and complexity of the demand.

We are committed to responding as quickly as possible because we care about our policyholders. Our goal is to provide a resolution and, if applicable, complete the payment as soon as possible.

Are Insurance Settlements Taxable?

In most cases, insurance claim payments are not considered taxable income. It is always recommended to consult with a tax professional or refer to the relevant laws to determine if any portion of your claim payment is subject to taxation.

Why Was My Claim Not Covered?

Sometimes, it may happen that your claim is not covered. In this situation, you will receive a document that explains the reasons why your demand did not receive protection. If you have any questions, you can consult with your insurance agent.