Pacific Specialty Insurance Company recently discovered an incident that may affect the security of personal information of certain current and former customers. We take this incident very seriously and the confidentiality, privacy, and security of our information is one of our highest priorities.
On June 14, 2019 Pacific Specialty Insurance Company became aware of suspicious activity in employee email accounts. We immediately began an investigation to determine what happened and what information may have been affected. With the assistance of third-party forensic investigators, we determined that certain employee email accounts were subject to unauthorized access between March 20, 2019 and March 30, 2019. These email accounts were then reviewed to determine whether they contained any personal identifying information.
The types of information contained within the potentially impacted emails varied by individual but include: an individual’s name, Social Security number, driver’s license and/or government issued identification, financial information, payment card information, medical information, and health insurance information.
Pacific Specialty Insurance Company is not aware of any reported attempted or actual misuse of any personal information as a result of this event.
Pacific Specialty Insurance Company is committed to, and takes very seriously, its responsibility to protect all data entrusted to us. We are continuously taking steps to enhance data security protections. As part of our incident response, we changed the log-in credentials for all employee email accounts to prevent further unauthorized access. Since then, we have continued ongoing efforts to enhance security controls, such as enabling multifactor authentication, and implemented additional controls to help protect employee email accounts from unauthorized access. In an abundance of caution, we are offering 12 months of complimentary credit monitoring to potentially affected individuals so that they may take further steps to best protect their personal information, should they feel it is appropriate to do so. We are also notifying any required federal and state regulators.
Pacific Specialty Insurance Company encourages you to remain vigilant against incidents of identity theft and fraud. You should review your account statements or your loved ones’ account statements for suspicious activity. If you see any unauthorized charges, promptly contact the bank or credit card company. We also recommend reviewing your credit report for inquiries from companies that you have not contacted, accounts you did not open and debts on your accounts that you cannot explain.
Pacific Specialty Insurance Company encourages you to remain vigilant against incidents of identity theft and fraud. You should review your account statements or your loved ones’ account statements for suspicious activity. If you see any unauthorized charges, promptly contact the bank or credit card company. We also recommend reviewing your credit report for inquiries from companies that you have not contacted, accounts you did not open and debts on your accounts that you cannot explain.
PO Box 9554
P.O. Box 2000
PO Box 105788
Allen, TX 75013
Woodlyn, PA 19094
Atlanta, GA 30348-5788
1-888-397-3742
1-800-909-8872
1-800-685-1111
www.experian.com/freeze/center.html
www.transunion.com/credit-freeze
www.equifax.com/personal/credit-report-services
In order to request a security freeze, you will need to provide the following information:
As an alternative to a security freeze, you have the right to place an initial or extended “fraud alert” on your file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the agencies listed below:
PO Box 9554
P.O. Box 2000
PO Box 105788
Allen, TX 75013
Woodlyn, PA 19094
Atlanta, GA 30348-5788
1-888-397-3742
1-800-909-8872
1-800-685-1111
www.experian.com/freeze/center.html
www.transunion.com/credit-freeze
www.equifax.com/personal/credit-report-services
Instances of known or suspected identity theft should be reported to law enforcement and the Federal Trade Commission. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission encourages those who discover that their information has been misused to file a complaint with them.
Questions regarding the incident should be directed to 833-991-1528 Monday through Friday 8:00 AM to 8:00 PM (Central).
With more than 40 years of trajectory, we have the expertise to accompany you in every stage of your life.
Customer support: 800-303-5000
Claims support: 800-962-1172
5515 E. La Palma Ave. Ste. 150, Anaheim, CA 92807
Copyright © McGraw Insurance Services, L.P., Delaware L.P., 5515 E. La Palma Ave. Ste. 150, Anaheim, CA 92807, License 0K06900 / National Producer No. 17486061 The insurance policy, not the contents of this website, forms the contract between the insured and the insurance company. The policy may contain limits, exclusions and limitations that are not detailed on this website. Coverage may differ by state.
Privacy Notice at Collection for CA employees
Last updated: June 27, 2023
We take the privacy of our employees and applicants very seriously. Please read this notice carefully as it contains important information on the personal information that we collect, why we collect it, how long we keep it, and that it is not sold to third parties.
Other terms used but not defined will have the meaning set forth in the CCPA, as amended by the CPRA, Cal. Civ. Code §§ 1798.100—1798.199.100, and accompanying regulations set forth under Cal. Code Regs. tit. 11, § 7000 et seq.
Categories of Personal Information Collected
Purposes for Collecting and Using Your Personal Information
Managing Human Resource Functions:
Conducting business operations:
Monitoring:
Compliance with:
Investigating:
We will not retain your personal information for longer than necessary for the purposes set out in this notice. Different retention periods apply for different types of personal information.
When it is no longer necessary to retain your personal information, we will delete or anonymize it.
